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King-Star Industrial Co., Ltd warranty

Limited Warranty – 5Year Repair, Replacement or Refund
Subject to the exclusions contained below, king-star Industrial co., ltd (king-star Solar) warrants
to the buyer that the modules shall be free in all material respects from defects in materials and
workmanship under normal application, installation, use and service conditions as specified in
king-star Solar’s standard product documentation. The duration of this limited warranty is 5year from
the date of delivery by king-star Solar.

Claims under the warranty can only be accepted if the buyer can provide the proof that the
malfunctioning or non-conformity of module results exclusively from material defects in materials
and/or workmanship under normal application, installation, use and service conditions specified
in king-star Solar’s standard product documentation. If the product fails to conform to this warranty,
king-star Solar will, at its option, either repair or replace the product, or refund a reasonable, pro-rated
portion of the purchase price as set forth below.  

Limited Warranty – Limited Remedy
For all standard PV modules rated more than 160W:
If, within twenty-five (25) years from the date of delivery to the original purchaser, any module
under normal application, installation, use and service conditions, as specified in king-star
Solar’s standard product documentation, has a power output less than 80% of the minimum
power specified in writing in king-star Solar’s applicable product documentation at time of delivery,
as measured at king-star Solar in both cases, then, provided that such loss in power is determined
by king-star Solar (at its sole discretion) to be due exclusively to defects in materials or workmanship,
king-star Solar will replace such loss in power by either providing to the buyer additional modules to
make up the total wattage loss, at a cost pro-rated for the time in service of the faulty module, or by
repairing or replacing the module, at the option of king-star Solar, as set forth below. 

For all standard PV modules rated less than 160W:
If, within five (5) years from the date of delivery to the original purchaser, any module under normal
application, installation, use and service conditions, as specified in king-star Solar’s standard product documentation, has a power output less than 90 % of the minimum power specified in writing in
king-star Solar’s applicable product documentation at time of delivery, as measured at king-star Solar
in both cases, then, provided that such loss in power is determined by king-star Solar (at its sole
discretion) to be due exclusively to defects in materials or workmanship, king-star Solar will replace
such loss in power by either providing to the buyer additional modules to make up the total wattage loss,
at a cost pro-rated for the time in service of the faulty module, or by repairing or replacing the module, at
the option of king-star Solar, as set forth below.

Exceptions
The limited warranties set forth herein DO NOT apply to any module which, in king-star Solar's
sole judgment, has been subjected to use in marine applications or in tropical or equatorial
environment, normal wear and tear, misuse, neglect or accident, or which has been damaged
through abuse, alteration, improper installation or application, unauthorized service or modification,
or negligence in use, storage, transportation or handling, or has been repaired, or in any way
tampered with, or resulting from any power failure surges, lightning, flood, fire, accidental breakage,
vandalism, acts of war, natural disaster, or other events outside king-star Solar’s control. The limited
warranties do not cover any transportation costs for return of modules, or for reshipment of any
repaired or replaced module, or cost associated with installation, removal or reinstallation of modules. 
In addition, the limited warranties do not apply to any cosmetic change in appearance stemming from
the normal wear and tear over time of product materials. Warranty claims will not apply if the type or
serial number of the applicable product has been altered, removed or made illegible.

Claim Verification and Remediation Process
If the buyer believes that it has a justified claim covered by the limited warranties set forth above,
then the buyer agrees to comply with the following return material authorization (“RMA”) process.
The buyer must submit such claim in writing to king-star Solar within the applicable warranty
period specified above to the following address, or such future address as king-star Solar may
provide from time to time: Customer Service Department, king-star Industrial Co., Ltd
Such notice should enclose evidence of the date of delivery of the applicable product and the
basis for the buyer’s claim.  

Upon receipt of such written claim, king-star Solar may in its sole discretion seek further
verification of the buyer’s claim of a breach of one of the foregoing limited warranties. Without
limiting the foregoing, the Buyer will return defective products or allegedly-defective products to
king-star Solar at the Buyer’s expense and in accordance with written RMA authorization and
return packaging and shipping instructions from king-star Solar. The return of any product will
not be accepted by king-star Solar unless prior written authorization has been give by king-star Solar
and Customer has complied with the packaging and shipping instructions provided by king-star Solar.

If king-star Solar verifies in its reasonable judgment that a product does not comply with the
limited warranties set forth i above, then king-star Solar, at its sole option, will either repair the
affected product and return it to the Buyer at the buyer’s expense, provide a new or refurbished
replacement product shipped to the buyer at the buyer’s expense, or refund a reasonable
pro-rata portion of the amount paid by the buyer for the affected product, taking into account the
period of reduced power output or functionality for the affected product.  Any repair or
replacement of an affected product shall not increase the applicable warranty period.

The foregoing remedies state king-star Solar’s sole and exclusive obligation and the buyer’s
sole and exclusive remedy for a breach of the foregoing limited warranty.

Not Independent Warranties
The buyer has the right to pursue claims under each of the warranties set forth above; provided,
however, that if claims arise under multiple limited warranties from a single incident, then if
king-star Solar remedies such incidents as set forth above, king-star Solar shall be deemed to
have resolved all applicable warranty claims arising from such incident.

Disclaimers
THE LIMITED WARRANTIES SET FORTH HEREIN ARE IN LIEU OF AND EXCLUDE ALL
OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR
APPLICATION, AND ALL OTHER OBLIGATIONS ON THE PART OF king-star SOLAR,
UNLESS SUCH OTHER WARRANTIES AND OBLIGATIONS ARE AGREED TO IN WRITING
BY king-star SOLAR. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS
OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO THE BUYER.

Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, king-star SOLAR
HEREBY DISCLAIMS, AND SHALL HAVE NO RESPONSIBILITY OR LIABILITY
WHATSOEVER FOR, DAMAGE OR INJURY TO PERSONS OR PROPERTY OR FOR
OTHER LOSS OR INJURY RESULTING FROM ANY CAUSE WHATSOEVER ARISING OUT
OF OR RELATED TO ANY OF ITS PRODUCTS OR THEIR USE. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL
king-star SOLAR BE LIABLE TO THE BUYER, OR TO ANY THIRD PARTY CLAIMING
THROUGH OR UNDER THE BUYER, FOR ANY LOST PROFITS, LOSS OF USE, OR
EQUIPMENT DOWNTIME, OR FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES OF ANY KIND, HOWSOEVER ARISING, RELATED TO THE PRODUCTS, EVEN
IF king-star SOLAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, king-star SOLAR’
AGGREGATE LIABILITY, IF ANY, IN DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE
PURCHASE PRICE PAID TO king-star SOLAR BY THE BUYER FOR THE PRODUCT
FURNISHED THAT GAVE RISE TO THE WARRANTY CLAIM.
THE BUYER ACKNOWLEDGES THAT THE FOREGOING LIMITATIONS ON LIABILITY ARE
AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND THAT IN
THE ABSENCE OF SUCH LIMITATIONS THE PURCHASE PRICE OF THE PRODUCTS
WOULD BE SUBSTANTIALLY DIFFERENT.  SOME JURISDICTIONS LIMIT OR DO NOT
PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO THE
BUYER.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE EXCLUSION OF
DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE
BUYER.

How to claim your Warranty
If you feel you have a claim covered by warranty, you must immediately notify the dealer who
sold you the module under claim. The dealer will advise you on how to handle the claim. Contact
king-star Solar if you require further assistance.  Warranty claims must in any event be filed within
the applicable limited warranty period set forth above.  Warranty claims may only be made by the
original buyer or a person to whom title to the applicable product has been transferred, provided
that any such transfer is undertaken in its original configuration.

king-star Solar will not accept the return of any modules without prior written return authorization


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